Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions form the binding agreement between you and mytopguessing whenever you open an account, make deposits via UPI, Paytm or PhonePe, or access any part…

Account eligibility subject to local lawUPI, Paytm, PhonePe deposit rulesWithdrawal verification processDispute resolution pathwayAccount closure conditions
mytopguessing Terms and Conditions That Govern Your Account
TERMS SUPPORT CHANNELS

How to Reach Us About These Terms

Live Chat Our live chat team is available around the clock.
Email Support Send a written query about your rights under these terms to our support address.
Help Centre Our Help Centre contains plain-language explanations of every major clause.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices Under These Terms

These six practices reflect how mytopguessing operationalises the commitments made in our Terms and Conditions, from the moment account data is collected through every transaction and beyond.

Data Collection

We collect only the account data required to verify your identity, process UPI, Paytm and PhonePe transactions, and comply with…

Cookie Policy

Cookies on mytopguessing are used to keep your session active, remember your lobby preferences, and measure which pages load correctly…

Account Security

Your account is protected by encrypted login credentials and session tokens that expire after inactivity.

Data Retention

Transaction records and identity documents are retained for the period required by our operating jurisdiction's financial regulations.

Your Right to Request Changes

You may request a correction to inaccurate personal data held on your account at any time by contacting our support…

Account Closure

You may close your account at any time by submitting a written request through live chat or email.

Frequently Asked Questions About Our Terms

These questions address the clauses that account holders most commonly ask about. If your question is not answered here, contact our support team directly.

Access depends on whether your local law permits online gaming activity. If it does, these Terms and Conditions apply in full from the moment you open an account and continue to apply for every session and transaction you complete.

No. We will always post an updated version with a clear revision date and notify you via your registered email or in-app message before any material change takes effect. Continuing to use your account after that notification means you have accepted the revised terms.

If your account is suspended pending a review, all deposits made via UPI or Paytm are held securely and not forfeited. Once the review concludes, verified funds are either reinstated to your account or returned to the original payment method.

Submit a dispute through live chat or email with your transaction reference number and a brief description of the issue. Our team will acknowledge within 24 hours and provide a resolution or escalation path within the timeframe set out in these terms.

We retain identity and transaction records for the period required by the financial regulations of our operating jurisdiction — typically three to five years. After that period, personal data is deleted unless an unresolved dispute requires us to keep it.

Yes. Contact our support team in writing with the details that need correcting and proof of the accurate information. We will verify and action confirmed corrections within seven working days, then send you a confirmation once the update is complete.

These terms are governed by the laws of the jurisdiction in which mytopguessing is incorporated. Any dispute that cannot be settled internally will be referred to binding arbitration in that jurisdiction, as detailed in the dispute resolution clause of these terms.